Plain Language and Effective Communication

Are you reaching your audience? Are you getting your message across? Does the language you use reflect your commitment to inclusion? 

How you communicate and the language you use can serve to build positive and lasting relationships, help people understand your message, and help people make informed decisions.  In this session, you will learn tools to increase understanding and engagement as well as to disrupt power dynamics in language. Learn how language can foster inclusion and how to navigate communication challenges.  We will also review the ADA’s effective communication requirements for public entities. 

Presented by: Rebecca Hoyt

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Learning Objectives

1. Learn tips and tools for writing and presenting in plain language.
2. Gain a greater understanding of inclusive language to foster better relationships with the diverse communities you serve. 
3. Understand ADA requirements public entities must follow to ensure accessible communication.